A family member recently booked a routine check-up with their family doctor and found the waiting time was much shorter than before, and the whole process felt smoother. Chatting with the doctor, I learned that the government is rolling out some new healthcare reform measures, seemingly to address the widespread complaints about long waits and low efficiency.
Has anyone else had a similar experience? I did some research and asked a few local friends, and I’ve compiled what I’ve learned about Spain’s healthcare reform to get the ball rolling. Let’s see if anyone has more information to add.

Main Changes Focus on “Primary Care”
The focus of this reform seems to be on the community health centers (centros de salud) that we interact with most. Before, booking an appointment with a family doctor could easily mean a one or two-week wait. Now, it seems the government is investing more resources, hoping to reduce this waiting time to under 48 hours. Of course, the goal is ambitious, and whether it becomes a reality depends on the execution in each autonomous community. I feel things have gotten a bit faster here in Madrid, but friends in more remote areas say it’s still the same old story.
A Few Points Worth Noting:
- Phone consultations and online prescription renewals are more common: This trend hasn’t stopped since the pandemic. For many non-urgent follow-ups and regular prescriptions, doctors now recommend handling it over the phone or via the health app, saving you a trip to the clinic. This is really convenient for those of us who work or for the elderly with mobility issues.
- Have family doctors been given more authority?: I’ve heard that family doctors can now directly order a wider range of tests and treat more conditions. The goal is to divert patients who don’t necessarily need to see a specialist, thus reducing the burden on major hospitals. However, this also means that building good communication with our family doctor has become even more important.
- Interaction with private insurance: A friend mentioned that for some procedures in public hospitals, if you have private insurance, you might be able to use a “fast track” or pay a portion to speed things up, which could be related to the healthcare reform timeline. I haven’t confirmed this myself, so I’m not sure if it’s a common practice. If this aspect of Spain’s healthcare reform is true, then the decision of whether to get private insurance needs to be reconsidered. I used to think public coverage was enough, but now,
it seems that’s not quite the case.
The direction of the reform is good, hopefully solving the long-standing problems of “difficulty seeing a doctor and long waits.” But for each of us, the experience might be quite different. I’ve made a simple table to compare the changes I’ve personally experienced. Feel free to share your own situations.
| Item | Before Reform | After Reform |
| Booking a family doctor | A 5-10 day wait was normal | Booked in about 2-3 days |
| Getting regular prescriptions | Had to go to the clinic in person | Handled via app or phone, very convenient |
| Specialist referral | Wait for several months after seeing the family doctor | Haven’t experienced it yet, but I hear the process is stricter |
These are just my personal observations and feelings, and they’re definitely not comprehensive. For those of you in different parts of Spain, like friends in Catalonia, Andalusia, or Valencia, have you noticed any new changes in your local healthcare systems? Please share and let’s exchange information, so we can all be better prepared when we need to see a doctor!