When you’ve just arrived in Spain, one of the biggest fears is you or a family member getting sick. Not speaking the language and not knowing the procedures can make going to the hospital alone a total nightmare. I was recently chatting with a long-time neighbor and discovered that Spain actually has a relatively well-established Medical Accompaniment Service system. Today, I’m sharing what I’ve learned, hoping it can help others in need.
What is a Medical Accompaniment Service?
Simply put, it’s a service where you can request a professional or volunteer to accompany you to doctor’s appointments, tests, or during a hospital stay if you’re unable to go alone due to age, health conditions, or other reasons. This service is more than just ‘accompanying’; it includes substantial assistance. For example, they can help communicate with doctors, translate medical terms, handle paperwork, and even provide basic personal care during a hospital stay. For those of us who are not native speakers, this is incredibly important.
Public vs. Private: What’s the Difference?
Spain’s accompaniment services are mainly divided into two categories: the public system and the private system. They differ significantly in terms of who they serve, how to apply, and the costs involved. I’ve created a simple table to help you compare:
| Service Type | Provider | Main Target Group | Cost | Application Method |
|---|
| Public Service | Municipal Social Services, Red Cross, and other NGOs | Elderly, disabled, seriously ill, or residents with financial difficulties | Usually free or for a nominal fee | Apply through an assessment by a community social worker |
| Private Service | Commercial insurance companies, professional accompaniment agencies | Anyone in need | Paid service, charged by the hour or per session | Contact agencies directly or book through your insurance company |
How Do I Apply?
If you believe you or a family member qualifies for public services, the first step is to make an appointment with a social worker at your local Centro de Servicios Sociales (Social Services Center). They will interview you, assess your specific situation, and help you start the application process. If you’re looking for private services, it’s even simpler. Just search on Google for “Acompañamiento Sanitario/Hospitalario” plus your city’s name, and you’ll find many service companies. You can call them to inquire about prices and make a booking. Prices can vary quite a bit, so it’s a good idea to contact a few companies to compare.
A while ago, my neighbor’s elderly mother was hospitalized and got a volunteer companion through a social worker. Someone would visit her every day to chat, help with meals, and contact the family. The old lady recovered very quickly. So, as the post on Cita Previa says, don’t feel embarrassed—in Spain, seeking help is completely normal. I hope everyone stays healthy, but if you do need to go to the hospital, don’t be afraid. These social resources are there to be used! Does anyone else have similar experiences to share?
