When I first arrived in Spain, getting a bank card was a real headache. I visited several physical banks, but they either required a deposit of several thousand euros or charged various maintenance fees, and the paperwork was incredibly complicated. Later, on the recommendation of a senior student, I decided to give ING a try online. The whole process was surprisingly smooth, and after using it for several years, I feel it’s an excellent choice for international students and working professionals. Today, I’d like to share my experience with you.

Why Choose ING? My Account Opening Experience
The first account I opened was the ‘Cuenta Sin Nómina’. The main reason I chose it could be summed up in one word: free! No account maintenance fees, no annual fees, and free transfers. For students like us without a stable income, and who are still getting used to Spanish banking specifics like [Ingenico], it was a lifesaver. The application process was entirely online: I filled out the information on their website and uploaded scans of my ID and proof of address. A few days later, they sent a letter with an initial password and a temporary card PIN. The bank card arrived in a separate letter. After receiving it, I just had to go to any supported ATM, use the temporary PIN to activate it and set my own, and the account was officially up and running. I never had to visit an office, which was extremely convenient.
Pros and Cons of ING
The advantages are quite clear. Here are the main points I’ve summarized:
- No-Fee Banking: This is its core strength. As long as you meet the basic conditions, most daily operations are free.
- User-Friendly App: The ING mobile app is very intuitive. Checking your balance, making transfers, and using Bizum are all seamless—much better than the app of another traditional bank I used later.
- Wide ATM Network: Although ING has few of its own ATMs, it partners with many other banks. You can withdraw cash from ATMs in the Euro 6000, 4B, and other networks, and if the amount is above a certain threshold, ING covers the fee, which is a great perk.
- Good Service: Even though it’s an online bank, their phone customer service is responsive and effective at resolving issues. I’ve never experienced getting the runaround.
However, it’s not without its drawbacks. The biggest issue you might consider before [opening an ING bank account] is probably the scarcity of physical branches. If you encounter a complex problem that requires face-to-face assistance, it could be a bit troublesome. Additionally, their product range is relatively simple. If you have more complex investment or loan needs, ING might not be the best choice.
Cuenta Nómina vs. Cuenta NoCuenta
This is a common question: which account should you open? It’s actually simple—it depends on whether you have a regular salary. I’ve put their main differences into a table for easy comparison:
| Feature | Cuenta Nómina | Cuenta NoCuenta |
| Requirement | Regular monthly payroll deposit | No payroll required, but a monthly deposit of €700 or card spending is needed |
| Credit/Debit Card | Free credit and debit cards from [ING bank] | Only provides a virtual debit card; a physical card costs extra |
| Overdraft Service | Offers a certain amount of free overdraft | No overdraft service |
| Special Offers | Occasional exclusive deposit or cashback offers | Fewer |
If you are a salaried employee working in Spain, go for the Cuenta Nómina; it has the best benefits. If you’re a student or a freelancer with an irregular income, the Cuenta NoCuenta is also an excellent option that will at least save you a significant amount in bank fees. After I started working, I smoothly upgraded my account from a NoCuenta to a Nómina. I hope my experience helps you all, and I welcome anyone who has used ING to share their thoughts in the comments below!