I just moved to Spain a few months ago and still need to buy many household items. My Spanish is a work in progress, so communicating in physical stores can be a bit of a challenge. Back home, I was used to buying everything on platforms like Taobao and JD.com. I was wondering, is there an online store like Amazon in Spain? Is it easy to use?
Amazon in Spain: Amazon.es
The answer is a resounding yes! Not only does Spain have Amazon, but Amazon.es is one of its most important sites in Europe. I had the same question when I first arrived and soon discovered that almost everyone—locals and international students alike—uses it. You can essentially think of it as Spain’s all-in-one e-commerce giant, offering everything from electronics and home goods to fresh groceries. It’s incredibly convenient.

About Prime Membership
Similar to membership services on other e-commerce platforms, Amazon offers Prime. I highly recommend signing up, especially if you shop frequently. The main benefits include:
- Free and Fast Delivery: Most items marked with Prime offer free next-day or even same-day delivery, which is a lifesaver for urgent needs, especially when you are starting an Amazon store in Spain.
- Prime Video: You get free access to a huge library of movies and TV shows, many of which have Spanish subtitles, making it a great tool for practicing your listening skills.
- Other Perks: There are also benefits like Prime Music, Prime Reading, and Twitch Prime. The annual fee is €49.90, and there’s a 50% discount for students, making it quite a bargain.
How Does Shopping Compare to Back Home?
The overall process is similar, but there are a few differences I’ve noticed. Here’s a simple comparison:
| Feature | Amazon.es | Major Chinese E-commerce Platforms |
| Customer Service | Mainly through email or online chat with Amazon; direct communication with sellers in [Spanish Amazon shops] is uncommon. | Real-time communication with sellers via chat tools is standard, making it highly interactive. |
| Delivery Speed | Next-day delivery is common for Prime members; standard shipping usually takes 2-5 days. | Extremely fast delivery, with an even better experience in major metropolitan regions. |
| Returns & Exchanges | Extremely easy |
| ![/color] You generally have a 30-day window for no-questions-asked returns. Just apply online, print a label, and drop it off at a designated courier point or post office. You can even schedule a pickup. | It often requires negotiation with the seller, and the process can be more complex. |
| Pricing | Prices are relatively transparent, but discounts during sales events can be significant. | Flexible pricing; requires price comparison and coupon hunting, with frequent small promotions. |
Amazon.es is an indispensable shopping platform for life in Spain. At first, things like Amazon store design
might feel a bit unfamiliar due to the language or interface, but you’ll quickly see how convenient it is. The return policy, in particular, is much simpler than what many are used to, allowing for worry-free returns if you buy the wrong item or aren’t satisfied. Does anyone else have tips or pitfalls to share about shopping on Amazon? Feel free to discuss in the comments below!