The Booking System Bottleneck: “Impossible-to-Get” Free Service
For foreigners living and working in Spain, visiting a National Police station to provide fingerprints and obtain their Foreigner Identity Card (TIE) is a mandatory step after getting or renewing their residence permit. However, this administrative procedure, which should be free, has become a major headache due to the difficulty in securing an appointment.
The number of appointment slots released on the National Police’s official website is far from sufficient to meet the soaring demand, leaving the online booking system perpetually saturated. Many applicants report that even after constantly refreshing the page, it’s nearly impossible to find an available slot at a nearby police station. This imbalance between supply and demand has created fertile ground for illegal transactions.
Black Market Prices Soar: Appointments Cost Up to €400

The blockage in official channels has led to a flourishing black market for appointments. Criminal groups use technological means, like bots, to hoard a large number of slots and then resell them at exorbitant prices to foreigners in urgent need of processing their documents. As a result, market prices have skyrocketed.
A few years ago, these black market appointments reportedly cost less than €50. Today, a single regular appointment can fetch between €250 and €300. Social organizations have even received complaints from applicants who were forced to pay as much as €400 to secure a slot that should be free. This public service has effectively been transformed into a costly and scarce commodity.
Regional Pressure Mounts: Demand in Catalonia Jumps by 40%
This summer, the appointment shortage has been particularly severe in certain regions. In Catalonia, for example, the number of TIE applications processed by the National Police has surged by 40% compared to the same period in previous years. This massive demand has not only impacted foreigner services but has also strained the entire police system’s document processing capacity. Spanish citizens applying for their National ID (DNI) and passports are also facing significant backlogs, with some police stations booked up until October.
Analysts suggest the surge in demand is linked to the recent immigration regularization processes, which have increased the need for police reports and related administrative procedures.
Government Response: Can More Police Officers Cure the Chronic Problem?
Faced with the worsening situation, the Spanish government has announced plans to reinforce staffing at relevant police stations. According to the current plan, the National Police departments responsible for these services will receive reinforcements in the coming weeks. Catalonia is set to receive up to 66 additional officers to improve the processing efficiency for TIEs and other documents, thereby alleviating congestion in the booking system.
While the deployment of more staff is a positive sign, observers remain skeptical about whether this measure can fundamentally solve the problem. As long as a free public service is in chronically short supply, the profitable black market it creates will be difficult to dismantle. Ultimately, all the costs, both in time and money, are passed on to the ordinary foreigners who most need to complete their legal residency procedures on time.