After living in Madrid’s city center for three years, I’ve compiled a comprehensive phone directory that I hope will be useful for everyone. These numbers have proven invaluable in my daily life - some [Madrid phone card] services are lifesaving in emergencies, while others like [Madrid enrollment inquiries] are essential for everyday needs.
Emergency Services
The most critical numbers to know are the [Madrid hospital contacts] for emergencies. Madrid’s 112 is the unified emergency number that handles all situations - operators will redirect your call to the appropriate department. For direct police contact, dial 091, while municipal police can be reached at 092. The ambulance direct line is 061, and fire services are at 080. I strongly recommend saving these numbers in your phone so you won’t panic in an emergency.
Public Services and Transportation
The Madrid City Council information hotline is 010, available on weekdays for inquiries about municipal matters such as waste collection or parking fines. For metro and bus information, call 012 - this number also handles route inquiries and complaints. Taxi booking service is available at 91 547 82 00, though most people now use mobile apps.
Here’s a comparison table for easy reference:
| Service Type | Phone Number | Notes |
|---|
| Unified Emergency | 112 | 24/7 |
| National Police | 091 | Emergencies |
| Municipal Police | 092 | Local matters |
| Ambulance | 061 | Medical emergencies |
| City Council Info | 010 | Business hours |
| Transport Info | 012 | Metro & bus |
Healthcare and Other Services
Healthcare Services
For non-emergency situations, contact your local health center appointment line first. It’s also useful to know the main switchboard numbers for major city center hospitals - Gregorio Marañón Hospital is 91 586 80 00, and Hospital 12 de Octubre is 91 390 80 00.
Other useful numbers include: utility companies typically use toll-free 900 numbers, the gas company is 900 750 750, and for gas leak emergencies, call 900 750 750 immediately. Important warning: If you smell gas, do not operate any electrical switches, open windows immediately for ventilation, and call the emergency number.
With these phone numbers, you’ll be well-equipped for daily life in Madrid’s city center. Of course, everyone’s needs differ, so feel free to add your own frequently used numbers. When I first arrived, I had no idea which number to call for what, but now I’ve got it all figured out. I hope this post helps newcomers to Madrid!
