I recently wanted to take my family to visit the Santiago Bernabéu Stadium and spent several days navigating the official website to figure out the process. As a fan who has lived in Madrid for many years, I’d like to share my experience to help those planning to visit.
Official Website Features Overview
The official website of Santiago Bernabéu Stadium, realmadrid.com, offers quite comprehensive functionality. It’s divided into several main sections: match ticket purchases, stadium tour bookings, official store, membership services, etc. The website supports multiple languages including Spanish and English, though the Spanish version gets the most timely updates. The homepage displays upcoming match schedules and important news, with a fairly clear navigation bar that won’t confuse first-time users.
Ticket Purchasing: Practical Experience
Purchasing match tickets requires registering an account first, which is somewhat tedious but necessary to prevent scalping. Registration requires your real name and ID number, as these will be checked at entry. Ticket prices vary significantly depending on the opposing team and seating area. The cheapest seats for regular La Liga matches start around 40-50 euros, while El Clásico or Champions League knockout matches cost much more.
Important reminder: The official website typically opens ticket sales about a week in advance, and tickets for popular matches sell out within minutes. My advice is to set an alarm and log in right when sales open. If you miss out, don’t worry—the website gradually releases returned tickets in the days before the match.
Stadium Tour Booking Guide
Besides watching matches at Madrid stadiums, visiting the Santiago Bernabéu Stadium is also a great experience. You can book tours through the Tour section on the official website. Adult tickets cost around 25 euros, with discounts for children and seniors. The tour route includes the locker rooms, press conference room, trophy room, and more, taking approximately 1.5-2 hours.
| Time Slot | Price | Recommendation |
|---|
| Weekday mornings | 25€ | ★★★★★ |
| Weekend afternoons | 25€ | ★★★☆☆ |
| Match days | Closed | - |
I recommend visiting on weekday mornings when there are far fewer people, making for a better photo-taking experience. Weekends get especially crowded, particularly when tour groups are present. When booking, you can choose whether to add an audio guide in multiple languages for an additional 10 euros.
I haven’t explored the membership services in depth, but if you’re a die-hard fan living in Madrid long-term, getting an annual membership is worthwhile. Members get priority ticket access and can participate in official events. The website has detailed explanations of Madrid stadium tickets membership tiers and pricing, with the basic membership costing around 130 euros annually.
I’ve heard you can buy tickets cheaper through third-party platforms, but I still recommend buying from the official website. While slightly more expensive, it’s safer. I’ve seen friends get turned away at the entrance with fake tickets—it’s a terrible feeling. After purchasing from the official website, you’ll receive an e-ticket that can be printed or displayed directly on your phone, which is very convenient.
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