After recently moving to Madrid, I finally had the chance to thoroughly explore the legendary El Corte Inglés department store. As Spain’s largest department store chain, this place is truly a shopping paradise. Today, I’d like to share my shopping experience with you.
About El Corte Inglés
El Corte Inglés has multiple branches in Madrid, with the flagship store on Paseo de la Castellana being the largest. This building has nine floors, from the underground gourmet supermarket to the rooftop restaurant, covering virtually every product category you can imagine. Opening hours are typically from 10 AM to 10 PM, including Sundays, which is really convenient for those of us who work during the week, especially when planning visits to attractions like the Royal Palace of Madrid.

Shopping Experience and Product Categories
The entire department store layout is very clear, with each floor having distinct categories. The basement level features the Gourmet Experience food section with various imported foods and Spanish specialties; the first floor mainly carries cosmetics, perfumes, and accessories; floors two to four are dedicated to women’s and men’s fashion; the fifth floor has home goods and electronics; the sixth floor features sporting goods; the seventh floor is for children’s items; and the eighth floor has stationery and books. My personal favorite is the gourmet section, where I often go to buy some Jamón Ibérico ham and olive oil to take home.
Here’s a breakdown of the main product types on each floor:
| Floor | Main Products | Recommendation Rating |
| Basement 1 | Gourmet supermarket, specialties | ★★★★★ |
| Floor 1 | Cosmetics, perfumes | ★★★★☆ |
| Floors 2-4 | Clothing, shoes, bags | ★★★★☆ |
| Floor 5 | Home goods, electronics | ★★★☆☆ |
| Floors 6-7 | Sports, children’s items | ★★★☆☆ |
Tax Refund Service
For tourists, including those exploring venues like Madrid’s largest bar, tax refund is an important consideration. At El Corte Inglés, you can apply for a tax refund with purchases over 90.16 euros, with refund rates ranging from approximately 10% to 15%. You need to present your passport when shopping, and the staff will help you prepare the tax refund form. I had heard the tax refund process was complicated, but in practice, it’s quite straightforward - get your forms stamped at customs when leaving Spain, then collect cash at the refund counter or choose a credit card refund.
Practical Tips
If you’re planning to shop at El Corte Inglés, I have a few suggestions: First, try to avoid weekend peak hours; weekday afternoons are much less crowded. Second, get their membership card as there are frequent discount promotions. Third, the restaurants in the gourmet section offer good value - you can go up there to eat and rest when you’re tired from shopping. Finally, you can reach the store by getting off at either Nuevos Ministerios or Serrano metro stations, making it very convenient to access.
El Corte Inglés is indeed the top shopping destination in Madrid. Whether you’re looking for daily necessities or gifts and specialties, you can find everything here. While prices aren’t the cheapest, the quality is guaranteed and the service is excellent. If you’re living in or visiting Madrid, you should definitely experience this benchmark of Spanish retail.