Recently, an elderly family member suddenly fell ill. It was quite an emergency, and an ambulance took them directly to the emergency room of a public hospital. After a series of tests, the doctors decided they needed to be transferred to the UCI, which is what we know as the Intensive Care Unit. This period was mentally and emotionally draining, and we learned a lot the hard way. That’s why I want to share this experience and some tips, hoping to provide some guidance on the Spanish ICU for those who might need it, though I truly hope you never have to use this information.
Basic Admission Process and Key Points for the ICU
First of all, it’s important to understand that only patients in very critical condition are admitted to the ICU. Therefore, the environment is completely different from a regular ward. Once the patient is admitted, family members cannot stay with them and can only visit at designated times. We waited for a long time in the waiting area outside the emergency room until a doctor came out to update us, confirming the condition and the decision to move them to the ICU. The doctor gave us a contact number and the name of the physician in charge, and from then on, almost all communication happened through them. It is crucial to stay calm and clearly write down the doctor’s contact information and the visiting hours. This is the most important first step.

Visiting and Communication
Each hospital has different visiting regulations. The one we went to allowed two visits a day, one hour each in the afternoon and evening, and only one or two family members were permitted per visit. Before entering, you must put on an isolation gown and disinfect your hands with a sanitizing solution; the rules are very strict. During the visit, the patient may be connected to various tubes and machines, which can be distressing to see, but this is a necessary part of the Spanish intensive care treatment. Communication with the doctors is vital. They usually come out to speak with the family about the patient’s progress before or after visiting hours. Spanish doctors tend to be very direct, so don’t hesitate to ask any questions you have. If you’re not fluent in Spanish, I strongly recommend bringing a Spanish-speaking friend with you or requesting a translator from the hospital. Most public hospitals provide this service for free.
Below are some key questions I found helpful to ask the doctors, which you can use as a reference:
| Question Category | Suggested Question in Spanish |
| Diagnosis | ¿Cuál es el diagnóstico exacto? |
| Treatment Plan | ¿Qué tratamiento está recibiendo? |
| Prognosis | ¿Cuál es el pronóstico? |
| Next Steps | ¿Cuáles son los próximos pasos? |
Finally, let’s talk about the cost. We went through the public healthcare system and had a health card (tarjeta sanitaria), so everything from the ambulance, tests, and the ICU stay was completely free, including meals and all medications. We are truly grateful for Spain’s social welfare system, as it relieved a huge financial burden at a critical time. If you have private insurance, the process might be different, so it’s best to contact your insurance company right away. I hope this information is helpful, and I wish everyone and their families good health and peace. If you have had similar experiences, please feel free to share and discuss them below.