Having just arrived in Spain, I opened an account with BBVA as many people recommended. The mobile app is quite convenient for daily use, but today I needed to ask about a transfer limit and couldn’t find the online customer service chat for the life of me, which was incredibly frustrating. So, I took matters into my own hands and compiled a list of all the important contact numbers for BBVA, and I’m sharing it with anyone who might need it. You can save this for future reference.

Main Customer Service Line
This is the most frequently used number. You can call it for most inquiries, appointments, or issues. After connecting, you’ll hear an automated menu; just follow the prompts to select the service you need. Be prepared for a bit of a wait, as the lines can be busy.
- Calling from within Spain:
900 102 801
- Calling from abroad:
+34 912 249 426
Emergency Card Cancellation & Fraud Report for BBVA Bank
This is extremely important! If your card is lost, stolen, or you suspect fraudulent transactions, do not hesitate for a second—call immediately to block it! This will help minimize any potential losses. I’ve also included the numbers for different card networks for various issues (not just BBVA transfers), as contacting them directly can sometimes be faster.
| Service | Contact Number |
| BBVA Card Cancellation/Fraud | 900 102 801 |
| Visa Global Customer Service | 900 991 124 |
| Mastercard Global Service | 900 971 231 |
Remember, the number 900 102 801 will solve about 90% of your problems. I recommend saving this number in your phone’s contacts as “BBVA Customer Service” so you won’t be scrambling in an emergency. I hope this post is helpful to everyone! If you have any other numbers to add or tips for calling customer service, feel free to share them in the comments below! ¡Buena suerte a todos!